Send us a Message

📧 Email Support

For general inquiries and support:

support@weatherus.com

For technical issues:

tech@weatherus.com

⏰ Response Time

We typically respond to inquiries within:

  • General questions: 24-48 hours
  • Technical issues: 12-24 hours
  • Urgent matters: 2-6 hours

Frequently Asked Questions

❓ How accurate is your weather data?

Our weather data comes from OpenWeatherMap, which aggregates information from multiple meteorological sources including government weather services, satellite data, and weather stations. The accuracy is typically 85-90% for 24-hour forecasts and decreases for longer-term predictions.

🆓 Is WeatherUS really free to use?

Yes! WeatherUS is completely free to use with no hidden fees, subscriptions, or premium tiers. We believe weather information should be accessible to everyone.

📱 Do you have a mobile app?

Currently, we offer a mobile-responsive website that works great on all devices. A dedicated mobile app is in our future development plans.

🔄 How often is weather data updated?

Weather data is updated every 10-15 minutes for current conditions and hourly for forecasts, ensuring you have the most recent information available.

🌍 Do you cover locations outside the US?

Currently, WeatherUS focuses specifically on United States weather data. We may expand to international locations in the future based on user demand.

⚠️ How do I report incorrect weather data?

If you notice incorrect weather information, please contact us using the form above with details about the location and the discrepancy. We'll investigate and work with our data providers to resolve any issues.

Connect With Us

📘 Facebook 🐦 Twitter 📷 Instagram 📺 YouTube

Follow us on social media for weather updates, tips, and news!

🕒 Support Hours

Monday - Friday:
9:00 AM - 6:00 PM EST
Saturday:
10:00 AM - 4:00 PM EST
Sunday:
Closed
Emergency Support:
24/7 for critical issues

* Response times may vary during holidays and peak weather events